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Integration Associate: Woburn, MA or Remote

Job Description

Are you a recent grad looking to get your career on the fast track? If you have a strong academic background, are technologically savvy, and have finance knowledge, this is very likely your dream job! This is a great opportunity to work for a growing software company and help expand our Integration team. In this position, you will be using our iPaaS software to build integrations for our clients and will be responding to support tickets, including both emails or phone calls. Your technology acumen will be honed by problem solving and troubleshooting issues that arise in the integration process. Your mission will be to always exceed customer expectations (and have fun while you are doing it)! This position has the option of being out of our Woburn, MA office or remote. Submit resume to resumes@datablend.com.

Duties and Responsibilities:

  • Become proficient with the DataBlend integration platform
  • Respond to client issues in a timely manner
  • Troubleshoot errors in client integration workflows
  • Assisting with implementation projects
  • Work with clients to ensure their data is formatted, imports successfully and ties out (finance background is very helpful here!)
  • Support clients through training at the end of the project
  • Provide written user guides to each client at the end of the project
  • Other support duties as assigned

Required Skills/Experience:

  • Bachelor’s degree in Computer Science, Finance, Accounting or Business
  • Recent graduate or up to 2 years of work experience
  • Previous customer support experience
  • Strong financial and/or programming background
  • Highly skilled with MS Excel and strong technology acumen
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Well organized, detail-oriented, and able to manage multiple projects simultaneously
  • Experience with cloud software desired (Workday Adaptive Planning, Sage Intacct, NetSuite, and/or Salesforce to name a few)
  • Knowledge of APIs, databases and big data a plus
  • C#.net or Presto SQL knowledge a plus

About DataBlend:

DataBlend is a specialized iPaaS software company focused on financial system workflows. We are growing rapidly and excited to add the right people to our team.

Compensation:

Dependent on experience but will include Base + Bonus + Benefits

Job Type:

Full-time

Business Development Representative: Remote

Job Description

Get in on the ground floor of a rapidly growing software company searching for a motivated Business Development Rep (BDR). This is a great opportunity to help build our customer base and revenue streams. You will be a key player on the sales team, responsible for finding new leads, booking meetings and managing relationships with customers. Your mission will be to uncover opportunities and drive sales (and have fun while you are doing it)!  This position is based out of our Woburn, MA office or remote.

Duties and Responsibilities:

  • Conduct high volume prospecting (60-100 activities per day) to qualify leads through calls, emails, and social media
  • Serve as the first line of contact for inbound leads
  • Book meetings and demos with prospective clients
  • Build and develop relationships with new prospects
  • Become proficient with the DataBlend integration platform
  • Maintain contact/client list in the CRM
  • Assist with marketing campaigns and events
  • Other duties as assigned

Required Skills/Experience:

  • BS/BA degree or equivalent
  • Proven track record in sales and experience up to 2 years
  • Highly motivated, self-starter and target driven
  • Experience with cold-calling
  • Familiarity with CRM practices along with ability to build productive business professional relationships
  • Excellent written and verbal communication skills
  • Excellent knowledge of MS Office
  • Experience with SaaS and/or iPaaS systems desired

Compensation:

Dependent on experience but will include Base + Commissions + Benefits

Contact:

Qualified applicants should submit their resume and a cover letter highlighting their technical skills to the company via email at sales@datablend.com

Strategic Alliances Manager

Job Description

DataBlenda specialized iPaaS software company focused on financial system workflows, is looking for a sales-oriented, self-starter to join our team as Strategic Alliances Manager.  The position will be an individual contributor with the opportunity to build a partner network.  If you want to join a start-up with proven product market fit and are ready to roll-up your sleeves both to help our company drive explosive revenue growth, please submit your resume to resumes@datablend.com. 

Duties and Responsibilities:

Initially, reporting directly to the CEO and President, the Strategic Alliance Manager’s responsibilities will include, but not be limited to:  

  • Develop, support and strengthen relationships with executives, sales, marketing, and operations with key partners. 
  • Create and implement business development and demand generation plans with assigned partners to drive revenue growth. 
  • Work with partners to close new business at or above quota level by identifying partners who are willing to invest both time and money in incorporating our software into their value proposition. 
  • Develop and implement quarterly and yearly business reviews with the partners. 
  • Coordinate and lead sales and technical enablement training partners to drive capability deep into the channel. 
  • Effectively communicate programs and product launches across partners to maximize the impact of key initiatives and collaboration. 
  • Increase brand awareness and demand through targeted local sales & marketing campaigns along with the partner community. 

Required Skills/Experience:

  • 5+ years of Software Channel Manager experience required. 
  • Successful sales background required. 
  • Entrepreneurial self-starter, who knows how to structure and breakdown ambiguous problems into executable steps. 
  • Strong verbal and written communication including high level of comfort with public speaking and excellent presentation skills. 
  • Excellent interpersonal skills with the ability to build rapport with a variety of groups. 
  • Team player and ability to work independently. 
  • Strong technical aptitude 
  • Data, metric-driven  
  • Unafraid 
  • Collegial 

Compensation:

Dependent on experience but will include Base + Bonus + Benefits

Contact:

Qualified applicants should submit their resume and a cover letter highlighting their technical skills to the company via email at resumes@datablend.com

Customer Success Manager

Job Description

DataBlenda specialized iPaaS software company focused on financial system workflows, is looking for a hands-on, high-energyrelationship builder to join our team as a Customer Success Manager.  The position will be an individual contributor with the opportunity to craft a Customer Success program from the ground up.  If you want to join a start-up with proven product market fit and are ready to roll-up your sleeves both to help our customers gain maximum value from our solution and Datablend grow our revenue, please submit your resume to resumes@datablend.com. 

Duties and Responsibilities:

Initially, reporting directly to the CEO and President, the Customer Success Manager’s responsibilities will include, but not be limited to:  

  • Becoming the trusted partner for our customers on the use of our solution and product functionality. 
  • Ensuring maximum value (ROI) is derived from our solution by each customer to drive high renewal rates and strong references.
  • Establishing the proper cadence with customers to maintain an understanding of their needs and fintech stack.
  • Developing material (quarterly release notes, training material, lunch and learns, customer newsletter, etc.) to keep customers informed of full capabilities of solution. 
  • Preparing renewal orders and collecting requirements for statements of work, as required.   
  • Expanding use of solution and services within customer base.
  • Working with finance team on billing. 
  • Creating customer appreciation programs. 
  • Scheduling consulting calls and meetings for follow up after services are performed, including project completion reviews. 
  • Identifying customers to engage in and conduct case-studies. 
  • Working with VP of Product to communicate customer needs.
  • Updating CRM (Hubspot) with notes from calls, action items, and latest contact information. 

Required Skills/Experience:

  • BA/BS degree 
  • 1-2 years of experience in SaaS space
  • Familiarity with accounting and finance SaaS software (e.g. ERP, budgeting and planning
  • Track record of working in a customer facing role
  • Strong technical aptitude
  • Data, metric-driven
  • Unafraid
  • Exceptional verbal and writing skills
  • Ability to be both strategic and tactical
  • Collegial 

Compensation:

Dependent on experience but will include Base + Bonus + Benefits

Contact:

Qualified applicants should submit their resume and a cover letter highlighting their technical skills to the company via email at resumes@datablend.com